Covid Notice

Due to the latest announcement from the government, we have gone into tier 4, which means sadly we must close again until further notice. We do not know when we can open again but we will keep you in the loop and as soon as we know anymore, we will let you know.

We want to take the time to thank you for sticking with us during the past few months, it has been a very difficult time for all of us, but we have got through it thanks to our amazing team and all of our wonderful clients.

For all enquiries, please use one of the following ways to get in contact with us;

  • Check out our NEW Facebook page for all of our news, promotions and updates: ‘Talking Heads Cheltenham’
  • Call 01242 239056, leave a message and we will get back to you as soon as possible
  • Email:

Talking Heads COVID-19 Salon Policy

  • We have new, extended opening times- please view at the bottom of the page, under ‘Salon Opening Times’.
  • We are only taking appointments, no walk ins.
  • 'Please book appointments online/by phone rather than coming to the salon. When booking an appointment, we will require your full name and contact number to assist with the NHS Track and Trace. We will also require details about the appointment, as we may need to carry out a consultation over the phone.
  • To be as fair as we can, when we start to book appointments, we firstly will be honouring all appointments that were already booked in before lock down, and then all of our other regular clients.
  • Social distancing is required whenever possible.
  • All staff will be wearing PPE and are fully trained to care for our clients in a safe, hygienic and professional manner.
  • We do not have a waiting area in the salon, if you arrive early to your appointment, you may be asked to wait outside at a 2m distance or in your car if you prefer.
  • We will need you to adhere to our health and safety measures throughout your visit.
  • We require you to wear the PPE provided by us on your visit, to include; a mask, gown. Masks are provided but if you do have your own mask that you could bring in that would be a massive help to us. For those of you who cannot safely wear a mask, if you have certain medical conditions or a disability, we will not require you to wear a mask. However, we will need to see proof that you are not able/allowed to wear them and we will book you in on a day where we have limited staff/clients in the salon
  • Use the hand gel provided on arriving and leaving the premises.
  • We will accept cash payments but a card is preferred.
  • Salon prices are not going up, however, there will be an additional charge for a re style cut or any treatments that require any extra time or product. These will be charged accordingly per client.
  • There will be an additional £2.00 Covid 19 surcharge to cover our extra costs, including all of the PPE we have needed to buy in to be able to safely re open. When these measures are relaxed, the additional charge will no longer apply.
  • There will be no magazines available in the salon, so please feel free to bring your own or a phone to read.
  • We will be supplying hot or cold drinks in the salon in disposable cups to clients who are having a colour, highlights or perm. Social distancing must be maintained when drinking and clients must wash their hands after they have handled their mask. No food is allowed to be eaten in the salon.
  • The salon will be cleaned regularly throughout the day, in between clients, as well as at the beginning and the end of the day.
  • All staff will be checked to see if they have symptoms or if anyone in their household has symptoms of Corona Virus and if so, will not be allowed to attend work.
  • We are only carrying out appointments on clean hair that is to be freshly washed that day, either in the salon or at home on the day of the appointment.
  • We will be carrying out appointments on children aged 5 years old and under from the beginning of August
  • We are limited to the amount of time clients are allowed in the salon, therefore, we will keep appointment times as minimal as possible. We will not be carrying out colour correction when we first open. Please ask for more details.
  • Please attend your appointment alone and bring minimal belongings with you.
  • Clients who are accompanied by children are reminded that they are responsible for supervising them at all times and should follow social distancing guidelines. Please refrain from touching any objects when in the salon.
  • Conversation is to be kept to a minimum, no face to face talking, no speaking whilst having your hair washed, nor whilst you are having any close contact treatments, including; fringe cuts, facial beauty treatments, such as eyebrow wax.
  • Please refrain from entering other shops/other people's homes before your appointment.
  • In the good weather, please refrain from wearing a coat to the salon, when entering you will be asked to hang up your own coat or keep your coat on you to avoid as much contact as possible.
  • In salon consultations will be carried out at the styling unit via the mirror to minimise face to face contact.
  • When having your hair cut or coloured around the ear, or when you are having your hair washed, please unloop the mask from around your ears and hold it to your face with your hands (you are not allowed to remove the mask whilst in the salon)
  • All PPE will be changed after every client and towels/gowns will be washed after every client.
  • We are starting beauty treatments from Saturday 1st August, with a limited treatment menu. Please call us to book an appointment and for any queries on what treatments will be offered.
  • All clients must be clean for their beauty appointment, including; their body and hair. We may refuse any clients who are unwashed or who seem to not be clean.
  • If you have done your own colour at home/ recently had a henna tattoo, please let us know as we will have to carry out a patch test for all colours at least 48 hours beforehand.
  • Please let us know if you start to feel ill during your appointment, you must leave immediately to self isolate.
  • IF YOU HAVE ANY SYMPTOMS OF CORONA VIRUS, PLEASE DO NOT ENTER! Do not come to your appointment if you are unwell or if anyone in your household is unwell. You will NOT be charged for cancelled appointments due to CoronaVirus.

Please bear with us- It may be difficult to get an appointment at first due to high demand and things may take a little longer in the salon, with having to clean everything in between every client but we are making sure we are maintaining a safe and clean salon for you.

If you have any queries or concerns about coming into the salon, please feel free to email us or call 01242 239056 and we will be happy to answer any of your questions.

We are looking forward to re opening and we cannot wait to see you and give you all some well deserved pampering!!

Beauty Salon Opening Times

  • Monday: CLOSED
  • Tuesday: 9:15am - 1:45pm
  • Wednesday: 9:15am - 1:45pm
  • Thursday:CLOSED
  • Friday:CLOSED
  • Saturday: 9:15am - 2:15pm
  • Sunday: CLOSED

Hair Salon Opening Times

  • Monday: CLOSED
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: 9:00am - 2:30pm
  • Sunday: CLOSED

Visit Our Salon

  • Talking Heads
  • 76 Tennyson Road
  • Cheltenham GL51 7DB‎
T: 01242 239 056